POLICIES

REFUND

Thank you for shopping with us. We take pride in providing you with high-quality products and exceptional customer service. Please read our refund policy carefully before making a purchase.

All sales made through our store are made to order, which means that each product is custom-made to your specifications. Due to this process, all sales are final, and we do not offer refunds or exchanges for any reason, including change of mind, incorrect size or fit, or unsatisfactory product.

However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will do our best to assist you. To be eligible for a replacement or refund, the damaged or defective product must be reported to us within the 7-day window and returned to us for inspection.

To initiate a refund request for a damaged or defective product, please email us at contact@girlslovelosers.com with the following information:

Your order number
A detailed description of the damage or defect
A photo of the damaged or defective product
Your preferred solution (refund or replacement)

Please note that we reserve the right to deny any refund or replacement request that we deem to be fraudulent, abusive, or in violation of our terms and conditions.

We appreciate your understanding of our refund policy and thank you for choosing to shop with us. If you have any questions or concerns about our policy, please do not hesitate to contact us at contact@girlslovelosers.com.

SHIPPING

Thank you for choosing our store for your shopping needs. We appreciate your business and are committed to providing you with the best possible shopping experience. Please read our shipping policy carefully before placing your order.

All orders will be processed within 72 hours of being placed. After processing, orders will be shipped within 2-5 business days. Please note: This time is separate from delivery times

Delivery times may vary depending on your location, and the following timeframes are an estimate and not a guarantee.

Domestic orders (United States) should be delivered within 5-8 business days of being shipped.

International orders should be delivered within 5-15 business days of being shipped.

Please note: International order times does not account for time spent at customs, border inspection facilities, etc.

Priority Shipping: Selecting Priority Shipping ensures your order is processed with urgency, moving it to the front of our fulfillment queue. This option is designed to expedite the handling of your order, reducing the time it takes to dispatch. While delivery times depend on the carrier, Priority Shipping accelerates our internal process, aiming to get your items to you faster.

Please note: The actual delivery time will still depend on the shipping carrier's transit times and delivery schedules.

Important Notes:

During holiday periods, orders may take up to 10 extra business days to be delivered
We are not responsible for fees required by customs for any reason. All shipping fees we require will clearly be shown to you alongside the service and estimated transit time at checkout.
Any inquiries relating to the exact location of your package should be made to the shipment carrier directly, we only have access to the same information that can be seen by you through your tracking number.
Please be aware that once you have made a purchase we may be unable to modify the shipping address. Therefore, please ensure an accurate and complete address is provided during the purchase process.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
We cannot be held responsible for packages that are not delivered or are delayed due to an incorrect, incomplete, or undeliverable address provided by the customer. In addition, we are not responsible for packages that are not picked up by the customer from the delivery location or postal service. Please note: we do not resend packages or issue refunds for these reasons due to the made-to-order nature of our products. If a product arrives damaged or defective, please contact us within 7 days of receipt of the product, and we will work with you to resolve the issue. We reserve the right to determine whether a product is damaged or defective and to offer a replacement or refund at our discretion.
We aim to deliver your order as fast as possible, which is why some orders may be fulfilled by multiple manufacturers. This approach allows us to quicken the process and get orders shipped as soon as possible. Please be assured that we are committed to the complete delivery of your order.
If an order has not been delivered in 25 calendar days (for domestic orders) or in 40 calendar days (for international orders) after the estimated date of delivery, customers must contact us within 7 days to be eligible for a reprint/refund.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at contact@girlslovelosers.com. We are always happy to help.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our store.

COLLECTION OF PERSONAL INFORMATION When you visit our store, we may collect certain personal information that you provide to us voluntarily. This may include your name, email address, shipping address, billing address, phone number, and payment information.

We may also collect certain information automatically when you visit our store, such as your IP address, browser type, and device type. This information is used to improve our store's functionality, performance, and security.

USE OF PERSONAL INFORMATION We use your personal information to process your orders, communicate with you about your orders, and provide you with customer support. We may also use your personal information to send you promotional offers, newsletters, and other marketing materials, but only if you have consented to receive such communications.

DISCLOSURE OF PERSONAL INFORMATION We do not sell, rent, or disclose your personal information to third parties, except as necessary to process your orders, communicate with you about your orders, or provide you with customer support. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or to comply with a legal process.

PROTECTION OF PERSONAL INFORMATION We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse. We use industry-standard encryption technologies to protect your payment information when you place an order through our store.

ACCESS TO PERSONAL INFORMATION You have the right to access, correct, or delete your personal information that we have collected. To do so, please email us at contact@girlslovelosers.com, and we will respond to your request as soon as possible.

CHANGES TO PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our information practices. We encourage you to review this Privacy Policy periodically for any changes.

CONTACT US If you have any questions or concerns about our Privacy Policy or our use of your personal information, please email us at contact@girlslovelosers.com.

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PRIVACY

All orders will be processed within 72 hours of being placed. After processing, orders will be shipped within 2-5 business days. Please note: This time is separate from delivery times

Delivery times may vary depending on your location, and the following timeframes are an estimate and not a guarantee.

Domestic orders (United States) should be delivered within 5-8 business days of being shipped.

International orders should be delivered within 5-15 business days of being shipped.

Please note: International order times does not account for time spent at customs, border inspection facilities, etc.

Please note: The actual delivery time will still depend on the shipping carrier's transit times and delivery schedules.

Important Notes:

During holiday periods, orders may take up to 10 extra business days to be delivered
We are not responsible for fees required by customs for any reason. All shipping fees we require will clearly be shown to you alongside the service and estimated transit time at checkout.
Any inquiries relating to the exact location of your package should be made to the shipment carrier directly, we only have access to the same information that can be seen by you through your tracking number.
Please be aware that once you have made a purchase we may be unable to modify the shipping address. Therefore, please ensure an accurate and complete address is provided during the purchase process.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
We cannot be held responsible for packages that are not delivered or are delayed due to an incorrect, incomplete, or undeliverable address provided by the customer. In addition, we are not responsible for packages that are not picked up by the customer from the delivery location or postal service. Please note: we do not resend packages or issue refunds for these reasons due to the made-to-order nature of our products. If a product arrives damaged or defective, please contact us within 7 days of receipt of the product, and we will work with you to resolve the issue. We reserve the right to determine whether a product is damaged or defective and to offer a replacement or refund at our discretion.
We aim to deliver your order as fast as possible, which is why some orders may be fulfilled by multiple manufacturers. This approach allows us to quicken the process and get orders shipped as soon as possible. Please be assured that we are committed to the complete delivery of your order.
If an order has not been delivered in 25 calendar days (for domestic orders) or in 40 calendar days (for international orders) after the estimated date of delivery, customers must contact us within 7 days to be eligible for a reprint/refund.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at contact@girlslovelosers.com. We are always happy to help.

CONTACT

Thank you for your interest in contacting us. We value your feedback and are committed to providing you with excellent customer service. To reach us, please use the following contact information:

Email: contact@girlslovelosers.com

We strive to respond to all inquiries within 48 hours during business days. However, please allow up to 72 hours for a response during weekends and holidays.

Please note that our email address is the only official method of contacting us. We do not have a phone number or physical address for customer inquiries or support. If you need assistance or have any questions or concerns, please do not hesitate to reach out to us at contact@girlslovelosers.com.

We appreciate your business and look forward to hearing from you.